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Salesforce vs Zoho CRM: Which Is Better in 2025?

Written byNicole Roberts
December 5, 2025
5 min read
Updated Dec 7, 2025

Compare Salesforce and Zoho CRM to find the best option for your needs.

Feature-by-Feature Comparison

See how they stack up against each other

FeatureSalesforceZoho CRM
Pricing
Monthly starting price
0.0/5
14.0/5
Free Plan
Free tier availability
5.0/5
5.0/5
Overall Rating
User satisfaction
4.3/5
4.2/5

Overview

Salesforce and Zoho CRM are both popular tools in the CRM & Sales space. This comparison helps you decide which one is right for your needs.

Quick Comparison

FeatureSalesforceZoho CRM
Starting Price$Free/mo$14/mo
Free PlanYesYes
Rating4.3/54.2/5

Key Features

Salesforce

The world's #1 CRM

  • Pro 1
  • Pro 2

Zoho CRM

CRM software for growing businesses

  • Affordable
  • Feature-rich
  • Good integrations

Who Should Choose Salesforce?

Salesforce is best for: Users.

Who Should Choose Zoho CRM?

Zoho CRM is best for: SMBs, Sales teams, Budget-conscious.

The Verdict

Both Salesforce and Zoho CRM are excellent choices. Your decision should be based on your specific needs, budget, and team size.

Choose Salesforce if you:

  • Users

Choose Zoho CRM if you:

  • SMBs
  • Sales teams
  • Budget-conscious

The Verdict

The best choice depends on your specific needs and use case.