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Zoho CRM Review 2025: Features, Pricing & Alternatives

4.2
Overall Rating
Written by
Steven Garcia
Published
Dec 5, 2025
Last Updated
Dec 7, 2025

An in-depth review of Zoho CRM covering features, pricing, pros, cons, and who it's best for.

Rating Breakdown

Detailed performance metrics

Ease of Use
4.2
Features
4.0
Value for Money
4.3
Customer Support
4.3

What is Zoho CRM?

Zoho CRM is a customer relationship management platform for sales and marketing teams.

Key Features

Zoho CRM offers a comprehensive set of features designed to help SMBs, Sales teams, Budget-conscious:

  • Affordable - A standout feature that sets Zoho CRM apart from competitors.
  • Feature-rich - A standout feature that sets Zoho CRM apart from competitors.
  • Good integrations - A standout feature that sets Zoho CRM apart from competitors.

Pricing

Zoho CRM offers a free plan with basic features.

The free plan is great for individuals or small teams just getting started.

Pros

  • Affordable
  • Feature-rich
  • Good integrations

Cons

  • Dated UI
  • Complex pricing

Who Is Zoho CRM Best For?

Zoho CRM is ideal for:

  • SMBs
  • Sales teams
  • Budget-conscious

Our Verdict

Zoho CRM is a solid choice for anyone looking for a crm & sales solution. With a rating of 4.2/5, it offers excellent value for money and a feature set that competes well with alternatives in the market.

We recommend Zoho CRM for teams who need affordable and don't mind dated ui.

Pros

  • Affordable
  • Feature-rich
  • Good integrations

Cons

  • Dated UI
  • Complex pricing

Final Verdict

Zoho CRM is a solid choice with a 4.2/5 rating.

Ready to try Zoho CRM?

Start your journey with Zoho CRM today and experience the difference