Home / Freshsales / Review
Expert Review

Freshsales Review 2025: Features, Pricing & Alternatives

4.3
Overall Rating
Written by
Rebecca Taylor
Published
Dec 5, 2025
Last Updated
Dec 7, 2025

An in-depth review of Freshsales covering features, pricing, pros, cons, and who it's best for.

Rating Breakdown

Detailed performance metrics

Ease of Use
4.4
Features
4.5
Value for Money
4.1
Customer Support
4.5

What is Freshsales?

Freshsales is a CRM with built-in phone, email, and AI-powered insights.

Key Features

Freshsales offers a comprehensive set of features designed to help Sales teams, SMBs, Growing businesses:

  • Clean interface - A standout feature that sets Freshsales apart from competitors.
  • Built-in phone - A standout feature that sets Freshsales apart from competitors.
  • AI scoring - A standout feature that sets Freshsales apart from competitors.

Pricing

Freshsales offers a free plan with basic features.

The free plan is great for individuals or small teams just getting started.

Pros

  • Clean interface
  • Built-in phone
  • AI scoring

Cons

  • Limited free plan
  • Add-ons expensive

Who Is Freshsales Best For?

Freshsales is ideal for:

  • Sales teams
  • SMBs
  • Growing businesses

Our Verdict

Freshsales is a solid choice for anyone looking for a crm & sales solution. With a rating of 4.3/5, it offers excellent value for money and a feature set that competes well with alternatives in the market.

We recommend Freshsales for teams who need clean interface and don't mind limited free plan.

Pros

  • Clean interface
  • Built-in phone
  • AI scoring

Cons

  • Limited free plan
  • Add-ons expensive

Final Verdict

Freshsales is a solid choice with a 4.3/5 rating.

Ready to try Freshsales?

Start your journey with Freshsales today and experience the difference